Privacy & your data

You can take your data with you or delete it. Nothing here is buried, and nothing costs you anything.

Download your data

A machine-readable copy of your account, companions, conversations, memories and billing history.

Consents

Policy version 2026-09-03. Required consents (18+, Terms, Privacy) are part of having an account; withdrawing them means closing it.

Product updates and offers by email. Optional, and you can change this any time.

Memory

Review or erase what they remember about you.

Open memory controls

Delete your account

This permanently deletes your account, companions, conversations and memories. Some billing records are kept where law requires it. This cannot be undone.

Privacy questions or a data-rights request: privacy@lola.app. See the Privacy Policy.