Complaints & Content Removal

What you can report

• prohibited content
• suspected minor involvement
• non-consensual content
• impersonation
• copyright violations
• abusive behaviour
• security problems
• payment issues

How to report

Use the report form on this site, or email abuse@lola.app. Include as much detail as you can: what you saw, when, and any transaction or account reference.

Priority handling

Reports involving suspected child sexual exploitation or other serious illegal activity are escalated immediately under our internal incident-response process and, where legally required, to appropriate authorities. High-risk reports jump the queue.

Content removal

Where a report is substantiated we remove or block the relevant content or configuration, restrict the responsible account where appropriate, and record the action in our moderation log. We aim to acknowledge every report and tell you the outcome where we lawfully can.